Toy Decision Guide is an independent guide site, so email is the fastest way to reach us: 269659595@qq.com. Please include the page URL if your message is about a specific article.
What we can help with
- Corrections. If an article contains an error, tell us the page URL, the statement in question, and any supporting source. We review clear correction requests and update material errors.
- Privacy requests. Questions about how the site handles information are covered in our Privacy Policy; requests can be sent to the address above.
- Editorial and commercial questions. How we research and correct content is described in our Editorial Policy, and how affiliate links work is explained in our Affiliate Disclosure.
- Feedback on the site. Suggestions for topics we have not covered are welcome. We read everything, even when we cannot reply individually.
What we cannot do
We are not a retailer, manufacturer, or customer-service desk, so we cannot help with orders, returns, warranties, or missing parts — please contact the seller for those. We also cannot give individual medical, developmental, or safety advice, or confirm whether a specific product is appropriate for a specific child. For a safety concern about a product you own, check the manufacturer’s instructions and the consumer-safety recall database first.
Response expectations
We aim to reply to corrections and privacy requests first, usually within a few business days. Please do not send sensitive personal information such as identification documents, medical details, or payment information.
Before writing, you may find the answer in our about page or in the toy buying framework.